Sunshine Sugar

City Toyota

Retravision

Norco Co-operative Ltd.

Craig Parry Photography

"In my first two years working with John, I have grown Nickel Energy by over 150%. John made sure I set goals that were right for me. He helped me navigate the future at multiple levels, he delivered the skills and awareness my management team needed and found me the key senior management personnel I needed. John has tremendous wisdom, expertise and skill and his level of integrity is second to none."

Nick Lake, Founder Nickel Energy.

"John cut quickly through to the core issues and then supported me in establishing simple yet valuable habits to manage my life more effectively, habits that I continue to use in my daily life years later. His insight and skills provide solutions for personal as well as corporate growth. John operates at maximum integrity and comes highly recommended."

Christopher Dean, Founder, TP Health Ltd
Chairman, Organic India
President of Complementary Healthcare Council of Australia

"I called on John at a time when I really needed the motivation to shift things quickly. John’s diagnosis and advice was spot on and he provided me with some excellent resources to refocus and take charge of my life. I recommend John to anyone as a top-shelf executive coach and confidant."

Chris Condon, Chairman, Condon Group

"John provides you with the understanding and tools to make informed decisions about your future, your key relationships and the future of your business. He guides you through a process of diagnosis and prompting to focus on solutions to problems that you have put in the too hard basket or are preventing your life and your business from developing. We would without qualification recommend him as an outstanding personal and business consultant"

Paul and Lynne Thompson, Directors, Airborne Exports USA

"Customer service is important for our dealers, yet we wanted an extra customer service effort right through the buying process. John led this change by crystallizing the benefits of extra effort with great results. It is rare to have a business advisor passionate about the issues who balances changing attitudes with discipline of personal action plans."

Bruce Loxton, Managing Director, Kimberly Group

"Whether it is organising highly successful information technology forums for our members or performing focus group consultations for thirty small rural communities of less than 5000 people and then developing appropriate health care service models, John’s breadth of experience and professional approach ensures I can be confident of a quality outcome every time."

Dr. Susan Page, National President, Rural Doctors Association

"John has coached with me for twelve months now and he has helped me with many challenges that I have faced, physically, emotionally and at a business level. John saw clearly where I was hanging onto my past and has raised my awareness of my hidden personality, which I now use much less to limit myself and others. John is a highly effective and supportive coach. I have just extended my contract with him because he is such a joy to be with and I know he has even more to offer me when I am ready to move to yet another level."

Barbara Genz, Managing Director, Pacprint Australia

"The Chairman of our Board was very supportive of engaging John as an executive coach to extend myself. I believe that you never stop learning and John has challenged my boundaries and expanded my outlook at both a business and personal level. His incredible understanding of organisations, people and human nature will change your life. I am truly blessed to have him as a coach."

Glen Eagles, General Manager, Hurford Building Group

"I invited John to be the keynote presenter at our inaugural company development day. John helped us become more aware and cooperative as a team. He has given the entire organisation and myself a great platform from which to drive the changes necessary for our future growth and success."

Brett McLaren, Chief Executive Officer, OEM Dynamics

"Every once in a while, someone comes along whose work is clearly a next step. John Hale does not merely mouth the latest business or peak performance speak; moreover he is a dynamic agent of change with extraordinary wisdom and skill."

Greg Owens, Solicitor & President, Byron Bay Chamber of Commerce

"We invited John Hale to facilitate our Company Development Forum. John is a skilful presenter – he extended us both as individuals and as a group. His positive energy and enthusiasm served to break down barriers, build a strong cohesiveness within the group and gave us valuable communication and relationship - building skills. I highly recommend John as a facilitator for any organisation looking to improve its internal and external communication skills."

Craig Zerk, Director, GeoLINK

“When I had the privilege to meet John Hale, 4 years before I became a client, I was deeply impressed by his healing generosity, amazing intuition and grounded tranquility;  So when the ‘chips were down’ and the time came to prepare for and deliver on the most precious project of my life, my decision to call on John was automatic.  And I never regretted it. I recommend John to anyone as a world class therapist and coach.”

Nathalie Belle-Larant, Founder, NBL Solutions Pty Ltd

"Thanks John, now I know why you are so good at what you do – you know what buttons to push!"

Liz Wragge, Seminar Participant and Client

"Being new in business, it was fantastic to have someone in my corner, telling me I could do it. Working with John gave me the confidence I needed to grow my business, set goals and take the next steps."

Amy Comin, Owner, Dynamic Corporate Solutions

"John asked me some tough questions that needed to be answered. His goal was not to undermine us, but make us successful. He concentrated less on the things we do well, and more on the things we must never do badly. He helped us find the opportunities where we had and could build unfair advantages."

Sein Lowry, Managing Director, Byron Arts Factory

"John’s lateral and clear thinking has been of immense help in those times when I have felt backed into a corner. Our company & management have benefited enormously both financially and personally due to John’s creativity, commitment and expertise."

Terry Pitt, Managing Director, Byron Bay Taxis & Limousines

"The Board identified the need to bring new and current Board Members up to date with the responsibilities of being a Director. The Board Governance Training Day that John facilitated for us was well received by new and experienced Directors alike. John's knowledge, professional experience and entertaining style kept the group engaged and made for a highly effective day."

Paul Welch, Company Secretary, NSW Sugar Milling Co-operative Limited

"John Hale has undertaken a number of assignments for Lismore City Council and in my opinion his greatest strengths lie in his ability to think strategically and to guide others along that path. He demonstrates very effective people management skills and can adapt his style to suit variable client groupings and scenarios. John played a significant role in the development of this Council's overarching Strategic Plan and this required intense workshop exercises with Councillors. Soon after I invited John to assist with a radical restructure of the organisation's management team. I found John's input invaluable and importantly both of these key exercises have proven to be success stories for Lismore City Council."

Paul G. O'Sullivan, General Manager, Lismore City Council

"John's lecturing, case study and teaching tools gave MBA students a real insight into critical success factors for managing projects. With his permission I have retained his original materials and they have been a regular feature of the Project Management program for four years now."

Oscar Hauptman, Professor of Technology and Operations Management Melbourne Business School

"John helped raise awareness and helped people take ownership of our new enterprise resource planning system. By facilitating the change process for the Executive and Senior Management team he accelerated both our understanding and absorption of new technology."

Barry Conyngham, Foundation Vice - Chancellor, Southern Cross University

"John has helped me see sales opportunities in a new way. I now have increased confidence, much clearer goals and our sales team has increased its result by over 200% since John started working with us! John’s coaching reminds me of a quote by Thomas Jefferson: “The essence of discovery is not to travel to the ends of the earth, but to see with new eyes.”"

Susan Banhegyi, Account Manager, G.J. Gardner Homes

"John has helped me immensely since taking on my new role as Managing Director. He has given me valuable negotiation skills that have made a significant difference to both my business and personal life. With John’s coaching, I am taking my business and my life to the next level."

Mick Hodgkinson, Managing Director, G.J. Gardner Homes

"John Hale is one of those rare people who mixes his head, his heart and his soul in equal measure... "

Professor James Carlopio, Director, Centre for Executive Education
Bond University

"John, I gained so many insights as a result of our work together, much more than I have experienced with others in your field… I am looking forward to working with you again in the near future."

Nancy Keep, Managing Director, Nancy Keep & Associates

"Our Board was only happy to go ahead when John offered us his short pay option. At the end of the job, this gave us the freedom to pay any amount less than the agreed fee by simply writing down our ideas on where they fell down. This didn’t happen, the process was thorough and the results were extremely valuable."

Allan Rush, Founding Managing Director, Permo–Drive Group

"John won the confidence of both Management and Staff to provide a most effective conduit for information vital to organisational management planning. A highly reliable, honest and effective executive advisor. John came to me highly recommended and I have no hesitation in reaffirming the same."

Ken Gainger, Former General Manager, Lismore City Council

"Creating a strategic plan that was mindful of our finite resources and the multiplicity of demands and views within our community required expert facilitation. John Hale’s skills in bringing our key stakeholders and issues to the table and reaching consensus on a plan was brilliant and we continue to be delighted with the outcome."

Arthur Piggot, General Manager, Kyogle Council

"We called on Next Step when our Company was struggling with its direction. They gave us a clear overview and proposition of options that was invaluable in leading us to make brave decisions and actions. Five years later our Company is a leader in its field and has just won the NSW Telstra Business Award as best business in its category..."

Will Evans, Technical Director and Founder, The Purist Company

"I have taken many sales courses throughout the years and John’s 1-day programme still gave me some new techniques and approaches. It was a great refresher and has given me the additional motivation I needed."

Colleen Wildblood, Regional Sales Manager, On-Q Human Resources

"I first met John 4 years ago when I was in an extremely challenging time in my life both personally and professionally. John encouraged me both as a business mentor and a true friend. Working with John has been a tremendous help in my role managing a commercial real estate agency. John's knowledge and professional yet holistic approach to business has raised both my confidence and competence and I will continue to draw on his practical wisdom in the future."

Cheryl Eaton, Business Manager, Paradigm Commercial

"We hired Next Step Consulting to assess our culture and help us modernise the way we operate as an organisation. The result was fantastic. They delivered an action packed and magical day of team building and awareness raising games and exercises. Morale is much higher and we are working much more cooperatively and effectively as a result."

Mark Pidcock, Dealer Principal, City Toyota

"I had lots of ideas and not enough focus, which is great as a new photographer but not as a business owner. John asked me the right questions at the right time to move my business from existence and survival to a growing success. Around 85% of all new ventures fail and thanks to John, I am not one of them and I am now riding wave after wave of success."

Craig Parry, Surf & Oceanography Photographer,
Craig Parry Photography